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Our company:

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DEAF INTERPRETER OWNED

HIPAA Compliant

At Rooted Connections, your partnership brings you more than just a service – it brings you a unique perspective that stems from our deep involvement in the interpreting profession and our lifetime experiences as Deaf consumers ourselves. We understand firsthand the difference between receiving high-quality versus low-quality American Sign Language interpreting services, and we know where the industry disconnects lie.

 

As a social enterprise, our commitment goes beyond just providing a service; we believe in a holistic approach that advances and leads the industry standards toward true equality and equitable access for everyone involved. Our dedication to an innovative and equitable approach in sign language services sets us apart. We understand that the lack of a genuine connection between Deaf and hearing consumers can hinder effective communication.

Unlike conventional standards that were often created without direct input from the Deaf community, our approach prioritizes the voices and needs of our Deaf consumers. We understand the frustration of merely accepting interpreters placed in front of you without transparency or understanding. That’s why we ensure our interpreters not only meet professional standards but also earn the trust and respect of our Deaf consumers.

At Rooted Connections, we remember and honor the roots of our profession – the Deaf community. Our partnership strives to create a true connection, where communication is seamless, and trust is nurtured. Together, we aim to redefine the interpreting experience, setting new industry standards that embrace equality, respect, and genuine understanding for all.

Women-Powered

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LGBTQIA+-Owned

So, what makes us different?

At Rooted Connections, we embrace our strong, bold, and passionate beliefs, fueled by our determination to make a difference. We refuse to accept the status quo of the past and present. Rather than perpetuating old problems, we focus on creating solutions that truly enhance accessible communications.

As the world evolves, so do we. We are committed to continuous improvement, pushing boundaries, and redefining the norms. Our dedication to progress drives us to deliver unique value in our partnerships. With us, you can expect a forward-thinking approach that challenges the conventional and embraces innovation. Together, we’ll keep evolving, ensuring a brighter future for accessible communication.

We believe in...

Industry accountability

which is critical to the advancement of Deaf people when they have accessible communications. As Deaf Interpreters, we experience frustration and lack of understanding on both sides of the interpretation process. Frankly...hearing interpreters need to do more. Agencies need to do more. Deaf and hearing consumers need to understand more. We aim to provide education and consulting to all communities.

Not Using Common Buzz Words

to gain business like most agencies do. For example, we often see agencies using words like “Deaf centered” (when agencies are NOT owned and run by DEAF folks), “Deaf heart,” “vulnerable populations,” “low costs/rates” with the implication that interpreting quality won’t be affected. We vow to speak the TRUTH and not waver in our commitment to push for true equity in accessible communications everywhere.

deaf consumer engagement

because we know that it takes EVERYONE to achieve effective communication. We cannot emphasize how critical it is to have the Deaf consumers be directly engaged throughout the entire language facilitation process from the time of request to after the completed provision of our services. 

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A holistic approach

by having our Deaf and hearing consumers take full part in the communication processes from start to finish in addition to recognizing the value of our interpreters. We strive to have all parties recognize their part in making genuine connections instead of having interpreters simply function as the intermediaries.

Let's Connect!

512-886-0050 (VP)

512-360-0244

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